These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Website access
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
Website uptime
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Disclaimer
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Returns Policy
All supplied computers may be returned within 30 calendar days for a full refund of the purchase price.
For returns made within the first 14 days after delivery we will also pay for all return delivery costs, and as long as the product is returned in perfect condition in the original packaging, we will refund all payments in full, whatever the reason for return.
Computers returned after the 14 day period immediately following delivery will be subject to a £15 collection charge (UK mainland only) which will be deducted from any refunded amount.
For all computers which are returned:
We reserve the right to either refuse to refund the original purchase price, or to charge you for repair, replacement or related fees and associated charges.
Any software (ie windows) supplied by ourselves which has been registered by a customer are ineligible for a return and no refund can be offered due to licenses being non-transferable.
Warranty
Our extensive 3 Year warranty includes labour cover, fault finding and repair/upgrade over a 3 year parts cover period with return costs covered for the initial First Month of product ownership of your PC or Ccmponent bundle, whether required for fixing faults or even installing future upgrades!
This means that even if a fault develops after your 3 year parts cover period has expired, our engineers will still try and fix it for you, or at least, diagnose the cause and advise you of required component upgrades.
You can then take advantage of our low component prices and have our expert technicians perform the upgrade for you.
Also unique to us and included in our warranty is Remote Desktop Support which can effectively diagnose up to 90% of non-hardware issues, without the need of returning the item. (Your PC must have the ability to power on for this aspect to be used).
* Exclusions to cover:
– Software issues or faults caused by accidental damage are not covered under the warranty.
– PC repairs/modifications not performed by Tradingpcs will void the warranty.
– Damage incurred due to poor packaging when an item is returned to us is not covered. If being returned for a refund, a charge will apply to replace damaged parts. We strongly recommend customers keep the original packaging to prevent damage upon return.
(Adding certain internal components may not necessarily void a PC’s warranty, however any issues which may arise from the addition of 3rd party components are not covered by the PC’s warranty).
